If you have forgotten your password, please follow the steps below.
Go to you member portal.
Press "Password?"
Enter your username (not email address, and select email or SMS, to choose how you want to receive a One Time Password (OTP). You will then enter the email or mobile phone number which matches the information used when setting up your account. This will deliver a 6-digit code to you.
Once you receive the 6-digit code, enter it in the top field. Then enter your new password twice into the next fields.
5. After clicking "Submit". you will be redirected to the log in screen to log into the portal.